Loyalty Management Solution

Ensure Happy & Engaged Customers

Loyalty Management Solution

 

 

 

 

"Trustie" a loyalty software Engine that Build and manage customer data, Configure multi-tier customer Loyalty/Rewards Programs, Effectively analyze Customer data such as spends pattern and behavior, Segment and filter Customer data to generate specific, target audiences for messaging, Generate powerful and insightful reports for key decision making.


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Goal To Initiate Customer Loyalty Programs

 

Primary Goal: Acquisition of information related to customer and their buying habits.

Secondary Goal: Engage and cultivate customer to ensure they will remain loyal to brand.


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Retaining Customers What Differences It Really Make?

 

 

Loyal Customer spends 67 % more on each transaction.

 Increase visit frequency by an average of 35%.


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Ensure Happy & Engaged Customers

 

Anytime, Anywhere Engagement: Across multiple online and offline channels.

Experiential Rewards: Reward customers at the perfect time in purchase cycle, ensure maximum customer interest and engagement.

Mobile app & micro site support: Help to connect with customers on the Go ! target customers on 1 on – 1 basis.

 


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Key Features

 

Award: Award Issuance, Award Redemption, Award Expiration.

Event driven program: Database programs that are triggered to produce communications based on events such as birthdays, anniversaries, thank you letters, etc.

Partner’s Program: Onboard Partners onto the Program for earn / burn / earn & burn participation.

Campaign Management: Pre campaign analytics and identifying the target base for a campaign.

Campaign Broadcast - SMS, Notification, Email etc

Post Campaign report.

Tier Structure

Tier Level - Programs may add escalating customer

 benefits and award earning opportunities by establishing membership tiers (e.g. gold and platinum levels). Levels are one method to build in customer recognition.

Tier Mobility - The movement of customers between membership tiers.

Accruals - Rules for setting Accrual Rate.

Accrual Partner – A partner that purchases points in a

Sponsor’s program.

Redemption


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What we offer?

·         Loyalty program concept planning and consulting services

·         API Development & integration

·         Industry specific issuance and redemption scenarios

·         Customer analytics

·         Program management services

·         Migration Support

·         Monitoring of all key operational parameters of the application

·         Maintenance services  

 


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Need to talk?

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