Primary Goal: Acquisition of information related to customer and their buying habits.
Secondary Goal: Engage and cultivate customer to ensure they will remain loyal to brand.
Loyal Customer spends 67 % more on each transaction.
Increase visit frequency by an average of 35%.
Anytime, Anywhere Engagement: Across multiple online and offline channels.
Experiential Rewards: Reward customers at the perfect time in purchase cycle, ensure maximum customer interest and engagement.
Mobile app & micro site support: Help to connect with customers on the Go ! target customers on 1 on – 1 basis.
Award: Award Issuance, Award Redemption, Award Expiration.
Event driven program: Database programs that are triggered to produce communications based on events such as birthdays, anniversaries, thank you letters, etc.
Partner’s Program: Onboard Partners onto the Program for earn / burn / earn & burn participation.
Campaign Management: Pre campaign analytics and identifying the target base for a campaign.
Campaign Broadcast - SMS, Notification, Email etc
Post Campaign report.
Tier Level - Programs may add escalating customer
benefits and award earning opportunities by establishing membership tiers (e.g. gold and platinum levels). Levels are one method to build in customer recognition.
Tier Mobility - The movement of customers between membership tiers.
Accruals - Rules for setting Accrual Rate.
Accrual Partner – A partner that purchases points in a
· Loyalty program concept planning and consulting services
· API Development & integration
· Industry specific issuance and redemption scenarios
· Customer analytics
· Program management services
· Migration Support
· Monitoring of all key operational parameters of the application
· Maintenance services
Please feel free to contact